1.  Open the e-mail message from the sender you want to add to your address book. 2.  Click on the "Add Address" link on the right-hand side of the message. 3.  Fill out any additional information (although none is required), then click "Save."

1.  Open the e-mail message from the sender you want to add to your address book. 2.  Click on the "Save Address" link next to the "From Address" at the top of the message. 3.  Complete the "First Name" field and click "save entry."

1.  Open the e-mail message from the sender you want to add to your address book. 2.  Click on the "Add Address" icon on the right-side of the message box. 3.  Once the "Contact Details" dialog box opens, click "Save."

1.  Open the e-mail message from the sender you want to add to your address book. 2.  Click on the "Add" icon in the toolbar at the top of the screen. 3.  When the "Add to Address Book" dialog box appears, click "Yes."

1.  Open the e-mail message from the sender you want to add to your address book. 2.  Click on the "Reply" dropdown menu. 3.  Click on ‘Add sender to Contacts list’

1.  Open the e-mail message from the sender you want to add to your address book. 2.  Click on the "Save Address" icon in the toolbar. 3.  Check the "Add to Contacts" box and click "OK."

1.  Click on the "Options" link in the "Mail Toolbar." 2.  On the "Options" page, click "Safe List" on the right-hand side of the page. 3.  Enter the "From Address" (i.e. example@domain.com) in the "Add Address to Safe List" field and click "Add." 4.  After the sender appears in the "Current Safe List" box, click "Save."

1.  Open the e-mail message from the sender you want to add to your address book. 2.  Click "Actions" from the top navigation. 3.  Select "Tools" and click "Add Sender to Address Book." 4.  Once the dialog box appears, click "OK."

1.  Open the e-mail message from the sender you want to add to your address book. 2.  Right-click "Click here to download images" in the gray bar at the top of the message. 3.  Click "Add Sender to Safe Senders List" in the drop-down dialog box. 4.  Once the dialog box appears, click "OK."

1.  Open the e-mail message from the sender you want to add to your address book. 2.  Click "Actions" from the top navigation. 3.  Select "Junk E-mail" and click "Add Sender’s Domain" (@example.com) 4.  Once the dialog box appears, click "OK."

1.  Open the e-mail message from the sender you want to add to your address book. 2.  Click on the "Save Addresses" link in the toolbar. 3.  Check the box next to your e-mail address in the "Add a contact to your address book" box and click "Save."

1.  Open the e-mail message from the sender you want to add to your address book. 2.  Click on the "Add to Address Book" link next to the "From Address." 3.  Once the "Add to Address Book" page opens, enter any of the additional fields if you wish. (Not required.) Then click "Add to Address Book." IMPORTANT NOTE: If you have enabled "Image Blocking," you will need to take these additional steps to ensure that images appear within your e-mail messages. Otherwise, SBC will block all images – including those in messages from your trusted senders. 4.  Click on "Mail Options" in the upper right corner of your browser to access the "Options" page. 5.  Click on the "Save Address" link in the toolbar. 6.  Click on "General Preferences" under the "Personalization" heading. 7.  Go to the "Security" section and UNCHECK the box marked "Block HTML graphics in e-mail messages from being downloaded." 8.  Then click "Save" at either the top or bottom of your browser window.

1.  Open the e-mail message from the sender you want to add to your address book. 2.  Click on the "Add to Address Book" link next to the "From Address." 3.  Once the "Add to Address Book" page opens, enter any of the additional fields if you wish. (Not required.) Then click "Add to Address Book." IMPORTANT NOTE: If you have enabled "Image Blocking," you will need to take these additional steps to ensure that images appear within your e-mail messages. Otherwise, SBC will block all images – including those in messages from your trusted senders. 4.  You will see a confirmation message at the top of your screen, indicating that the sender has been placed in your Address Book. 5.  Click on "Mail Options" in the upper right corner of your browser to access the "Options" page. 6.  Click on "General Preferences" under the "Personalization" heading. 7.  Go to the "Security" section and UNCHECK the box marked "Block HTML graphics in e-mail messages from being downloaded." 8.  Then click "Save" at either the top or bottom of your browser window.

1.  Scroll up to the message header 2.  Get to the field where their name is listed, click the Berry button and then click Show Address 3.  Select and copy that email@domain.com to the clipboard 4.  Go into Address Book and find the user 5.  Select Save 6.  Click to edit it, and then click the Berry button to add another email address 7.  Paste it in and click Save

1.  Go to Mail / Preferences / Rules 2.  Click on Add Rule 3.  For Description, enter Whitelist: domain.com 4.  The criteria should be: If any of the following conditions are met: From Ends with 5.  Enter domain.com after Ends with 6.  Set the actions to: Perform the following actions: Move Message to mailbox: Inbox 7.  Click on OK 8.  Check that the rule is on top of the list or that your ruleset otherwise is in proper order

1.  Click the Address Book button 2.  Make sure the Personal Address Book is highlighted 3.  Click the New Card button. This will launch a New Card window that has 3 tabs: Contact, Address and Other 4.  Under the Contact tab, copy and paste the "From" address, email@domain.com into the email dialogue box 5.  Click OK

1.  Start up Norton AntiSpam 2.  Click the Status & Settings tab 3.  Click AntiSpam 4.  Click Configure 5.  Click Allowed List tab 6.  Click Add button 7.  In the 'Email Address' box, enter email@domain.com 8.  Click OK 9.  Click OK

1.  Open the e-mail message from the sender you want to add to your address book. 2.  Click on the "Add to Address Book" link next to the "From Address." 3.  Once the "Add to Address Book" page opens, enter any of the additional fields if you wish. (Not required.) Then click "Add to Address Book." IMPORTANT NOTE: If you have enabled "Image Blocking," you will need to take these additional steps to ensure that images appear within your e-mail messages. Otherwise, SBC will block all images – including those in messages from your trusted senders. 4.  You will see a confirmation message at the top of your screen, indicating that the sender has been placed in your Address Book. 5.  Click on "Mail Options" in the upper right corner of your browser to access the "Options" page. 6.  Click on "General Preferences" under the "Personalization" heading. 7.  Go to the "Security" section and UNCHECK the box marked "Block HTML graphics in e-mail messages from being downloaded." 8.  Then click "Save" at either the top or bottom of your browser window.

If you received an email message that was incorrectly moved to the Spam Mail folder by the Anti-Spam Toolbar you can prevent this from occuring in the future. The Anti-Spam Toolbar detects spam by looking for certain keywords in the email's subject or body and matching it with the anti-spam pattern file. Occasionally, it may detect what you consider legitimate email as spam. To prevent this from occurring you can do either of the following:    • Add the sender to the list of Approved Senders    • Decrease the Spam Email Filter Strength Note: You can also select the email and click Not Spam to report it to Trend Micro. However, this feature serves only as a reference when we develop our spam database, and it may not have an effect on how the toolbar detects spam. Add the sender to the list of Approved Senders 1.  Open Microsoft Outlook or Outlook Express. 2.  Click the Spam Mail folder then select the legitimate email detected as spam. 3.  Click Approve Sender on the toolbar. 4.  Click Yes when the confirmation message appears. Decrease the Spam Email Filter Strength 1.  Open Microsoft Outlook or Outlook Express. 2.  Click Trend Micro Anti-Spam then click Settings. 3.  On the Spam Filter tab, move the slider bar to select a lower filter strength. 4.  Click OK to save your settings.

1.  Select CA Anti-Spam | Approved Senders... from the CA Anti-Spam toolbar. 2.  Click New.... 3.  Type the Grainger's name under Name:. 4.  Enter the address or domain you want to whitelist under Address:. To whitelist all Grainger email type "grainger.com". 5.  If you are whitelisting a whole domain, make sure Consider everyone from company an approved sender is checked. To whitelist all Grainger email, select this option. 6.  Click OK.

The Barracuda Spam Firewall is a popular spam filtering solution. Barracuda uses several algorithms and processes to determine whether emails are spam. Occasionally, it will mark a legitimate message as spam. There are two methods to whitelist email senders so that the firewall will not quarantine future email. Whitelist Quarantined Senders 1.  Open your email client. Barracuda should send you a summary each day listing quarantined items. Choose the most recent Barracuda email message. 2.  Locate the email from CompanyName and the sender email address email@domain.com that you do not want quarantined in the future. Click on the word "Whitelist," which is in green print to the right of the email title. This will open your list in a web browser. 3.  Click the box to the left of the email that you would like to whitelist. At the top of the page, click "Whitelist." Barracuda will not block or quarantine the sender whose email address appears on the whitelist. Whitelist Senders and Domains 1.  Open your web browser. Navigate to your company's Barracuda firewall homepage. 2.  Click on the "Block/Accept" tab. 3.  Choose "Sender Domain Block/Accept." Enter the domain name from email@domain.com to whitelist. For example, you can enter aol.com to allow all AOL addresses. You may enter a comment to remind you why you allowed this domain. Click "Add." 4.  Click your mouse on the "Email Sender Block/Accept" tab. Enter the email address of an individual sender that you want to whitelist, such as "email@domain.com" Include a comment. Click "Add." In the future, Barracuda will not block emails from this sender.

1.  Add the following entry to your user_prefs file, which is found in the .spamassassin subdirectory on your web/mail server 2.  whitelist_from email@domain.com 3.  Save the user_prefs file or move the updated copy to your .spamassassin subdirectory.

1.  Log in to Message Center. 2.  Click the My Settings link in the upper-right corner of the page. 3.  Click the Approve Senders link. 4.  Under Approved Senders, enter each email address you want to add. Separate multiple addresses by commas or semicolons, or enter each address on a new line. Click Update Approved Senders. 5.  Under Approved Domains, enter each domain you want to add. Separate multiple domains by commas or semicolons, or enter each domain on a new line. Click Update Approved Domains. 6.  Under Approved Mailing Lists, enter each mailing/email-list address you want to add. Separate multiple addresses by commas or semicolons, or enter each address on a new line. Click Update Approved Mailing Lists.